If you have unanswered questions, please submit our Pre-Purchase Questions form on the "More Info" drop down menu top right.

You can put a link on your studio website that sends people directly to your exclusive ticket reservation site. You can email the link, put the website address in your newsletters, or send letters directly to parents, etc. You can also have them go to https://recitaltix.com and they can put your Studio Name/Identifier in the textbox on our home page which will also take them to your system.

We create a custom reservation system for each studio and our only charge is a small per ticket convenience fee that is ultimately paid by the ticket purchaser, not the studio.

We have a 600 ticket convenience fee minimum which can be met by combining all your shows currently on sale. We have studios that don't meet that minimum but say it is still worth it for them to pay the difference. With the price of hard tickets and the time to sell, bundle, and distribute the tickets taken off their plate, the difference they say is well worth it.

Yes we will block specific seats at your request.

People come to our exclusive ticket site for your studio and register (they can do this in advance). When tickets go on sale they just login, pick the show they want (if you have more than one show), then click on the seats they want and check out. They will then get a confirmation email containing a list of seats they ordered with a summary listing discounts (if any), convenience fee, and the total. It is possible to include the convenience fee in the ticket price if you prefer. We also offer General Admission ticketing.

There are 2 ways for payments to be made, both of which go to you: we can take credit cards and have the funds go directly into YOUR Stripe account (called Online Payment); or your clients can bring the email confirmation they received to you during class and pay you by cash or check (called Reservation Only). At the end of online sales you reimburse us for our part of the convenience fees the ticket purchasers paid that you haven't already paid us up front.

Yes you can. Families will choose their seats online and get an email confirmation but their order will be PENDED so they won't be able to print or see their etickets. They bring the email confirmation to the studio to pay. Once paid you send us a list of order numbers that have been paid and ask us to Release the etickets to them. We release the etickets making them viewable and printable and send each family an email letting them know the etickets are ready with instructions on how to print them.

Yes either or both. We can even set up Reservation Codes that are good for either both, or credit cards only, or cash only.

No. Our convenience fee is for our service only. We made it very low to leave room for the charge card expense as well as if you wanted to add something to earn extra revenue for your studio. YOU set the convenience fee amount. You only reimburse us for our part of the convenience fee and you keep the rest. Our convenience fee covers system creation, ticket sales, confirmations, discount or max limit codes, report access, etickets, and funneling all payments made online to your Stripe account. You can use part or all of those services for the same low per ticket convenience fee. Additional revenue can be made by selling Ad/Coupon spaces that can be displayed on our E-Tickets as well.

If you prefer to have complete control, you can hand out your own hard tickets, your families can show you the email confirmation they received from us when they ordered online (you can make sales reports to confirm the sale and bundle tickets ahead of time) OR you can use our E-Tickets which your families print out or display on their phones at the show.

E-Tickets have a watermark that will disappear if copied, and each one has its own QR code you can scan to help prevent duplicates from getting through. In addition, each ticket has the name of the person who bought the tickets printed on them.

Yes. We can give you codes that they enter when making the reservation. That code will give them a certain number of free or discounted tickets. You decide how much of a discount or how many free tickets you would like, anything above that they would pay for. Our convenience fees are owed regardless of any discounted or free seats you may offer to your audience IF they were reserved using our system.

Yes. We can give you codes that you can distribute that would only allow reservations in particular shows. Codes can also limit people to reserving a maximum number of tickets that can be purchased and that can be different for each show. Codes can even set time and dates that the code will work between, for pre-sales or other limits.

There is NO extra cost, you can have as many shows as you like. Our price is strictly per ticket.

Absolutely. We build a reservation site that is customized to each studio, and we can put the information you would like both on the website and on the email confirmation families receive when reserving tickets.

Yes. We can put a ticket maximum generally across the board, or we can put a maximum on a per code basis in case you want to limit certain groups of people or shows to one max and others to a different max.

By giving out codes to all your people. We can make a single code that will work for all your studio people which will limit complete strangers from being able to reserve tickets, however it will work for anyone who gets it passed to them. The other option is that we can make individual codes that are single use so when the first person uses it, it expires and can’t be used again.

We make and customize the codes for you. If it’s a single code for all, you can put it in a newsletter or email it to your parents. If it is an individual code for each family, we will email them to you in an excel spreadsheet format. You can do a merge and print each code out on a card or label and hand them to the parents as each pays up any balance they have with you (a good way to collect what’s owed to you before parents are able to reserve seats) or you can email a code to each family.

It is each studio's responsibility to find out if their state requires the collection of sales tax on their tickets. Some states consider an educational performance such as a Dance Recital exempt from sales tax. If your state requires the collection of sales tax, we can either add it to the orders or you can include it in the ticket price. Either way your studio is required to pass along all tax collected to your state's Dept. of Sales and Use Tax.

You tell us a day and time you want your tickets to go on sale, if we have it available that’s when it will be, if not, we’ll find another convenient time for you. The reason we say IF it’s available is because we have people exclusively monitoring the opening of your ticket sales. We know there will be an avalanche of people within the first half hour before it slows down and we want to make sure it goes smoothly as well as answer any technical questions your people may have before and during. We pride ourselves on how smoothly our studio openings are now and take no chances when it comes to protecting your opening with our well-oiled machine!

Yes. We have staff providing live support during every opening. When things calm down we also have a "Help Desk". Based on keywords in a question, an automatic response will appear that can instantly answer that question. If it does not, clicking the send button on that page will send the question directly to us so we can provide that response personally.

Yes you can. We can set each show to a specific day and time sales will open. We can also make codes that will work on different days or at different times within the same day.

You can end online sales whenever you want. We can set up any days and any times of days for your codes to stop working or your entire reservation system to close online sales.

We will provide you with a sales report in either pdf or excel format (whatever your preference) the day of your opening once it calms down. After that you can make as many reports as you like. You will have your own control panel where you can see who registered, orders, and make reports. The sales report will tell you the name of the person who ordered the tickets along with the seats they ordered, the date, and the totals. It can even give you the dancer’s name the people are coming to see if they entered it on the registration form. Reports can be cumulative or exclusive to a certain day or days. We will also give you a final total report once your online sales have closed. You can also make a Seats Remaining report that will give you a list of all unsold seats during the course of you online sales.

No. We will make as many as you need.

We can add letters or numbers across the area marked as "the stage" on the online seating chart.

Because your online seating chart is customized to the auditorium you use, we need a clean and readable jpeg or pdf of the auditorium's seating chart to be able to make it correctly. We will also be creating your exclusive reservation system. We set everything up then have you look it over to make sure all is correct and you are happy. The timeframe we recommend is 2 weeks from the time you email us your seating chart and pay the upfront fee and when you want ticket sales to open. This will give you time to test and ask for changes or add custom text, and give us time to implement them. In a bind we can do it in a few days.

Just click the "More Info" on the top right of this page. Then on the drop down menu click the link that says “To Get Started”. Choose the FIRST STEP and fill out the form. That will give us information to contact you and get the ball rolling. You can then make the upfront payment from that same page. If you are doing reserved seating please provide us with an easily readable seating chart. We will contact you from there.